TERMS AND CONDITIONS OF TRADING
These terms and conditions of trading apply to all product ranges offered by Semperfli Fly Tying Materials Ltd to our trade customers. Semperfli only supplies retailers and distributors with materials and does not supply direct to the public. For any public enquiries for products we are happy to put enquirers in touch with dealers in their area.
ACCOUNTS & PAYMENT
Payment will be on a pro-forma basis. Orders placed can be settled by credit card/debit card/PayPal/bank transfer payment options. Goods will be released upon clearance of funds.
Please place orders direct via email, order form or phone. No responsibility is taken for errors to orders taken by phone. If you require B2B access online to your account, please notify your account manager. All products come in trade packs of 12. All UK prices quoted are in sterling (UK pounds) and include VAT at the current rate.
UK – VAT will be charged at the current rate at the time of despatch
EUROPE – Goods will be supplied free of tax (VAT) providing that we receive the customers Tax Identification Number. If the customer is not registered or does not supply their number then VAT will be charged at the prevailing rate. It is the responsibility of the customer to provide their tax number otherwise full VAT will be charged.
REST OF WORLD – Goods will be supplied free of tax
Goods to UK clients will be sent out by Royal Mail or Courier – whichever is considered the most appropriate by the Supplier. International orders are sent EX WORKS which means international dealers are responsible for all shipping and insurance costs whilst in transit. The Supplier will contact international customers to arrange collection.
In the UK orders less than £150 will incur a p&p charge. UK orders over £150 will be free of any shipping charge. International orders are dispatched EX WORKS.
Must be notified within 7 days
Must be notified within 3 days
TITLE OF GOODS
Title of goods will not pass to the customer until payment has been made in full and no other amounts are outstanding.
We aim to carry good stock levels at all times. However due to seasonal and general high demand for our materials, sometimes there may be gaps in availability. Available stock will be shipped as quickly as possible, as per terms, and out of stock materials will be placed on back order.
Returns must be made within a reasonable time period from order. Prior to returning goods, please contact the Supplier and state reason for the return and receive a Returns Number. Credits and value of returned goods may not be deducted from payment until the Supplier has issued a credit note.
The Supplier shall be under no liability for any loss or damage howsoever arising from the use or conversion of the goods supplied and the customer will indemnify the Supplier in respect of any claim brought by a third party of the company in respect of such loss or damage.
All goods referred to or illustrated in any catalogue/advertisement/website are subject to availability. We make every endeavour to ensure that specifications are as accurate as possible but cannot guarantee them.
Semperfli reserves the right to terminate a Dealer agreement should the Dealer;
It is important to us at Semperfli that we communicate with you efficiently with useful and engaging content relevant to partner relationship with us. In accordance with the regulations for GDPR, we strive to offer a high level of service and believe through communicating our customers can benefit from key insights on fly fishing related matters.
We respect that our customers view communications differently so below we detail how we like to communicate with our customers. If you have any queries at all please do get in touch with us and we will be pleased to help you.
We adhere to the guidelines as stated by the Information Commissioners Office In accordance with the regulations for GDPR.
We are delighted to ship our products to partners worldwide. For certain countries we are required to provide a customs declaration on the contents of the package and the value of the goods when dispatching a delivery. Please be aware that as this is a legal document we are obliged to state the accurate details on the declaration.
E & O.E. (Errors and omissions excepted)
Although every effort is made to ensure that all content, product information, offers and pricing are correct we reserve the right to amend or refuse an order and refund the customer in event of any error.